Any questions?
We will be happy to answer them!
Frequently Asked Questions
Allow 2-3 days for delivery, up to 5 days for shipments within Europe. For the rest of the world, it depends on the carrier.
All our products are shipped from Haute-Savoie in France.
We deliver all over Europe and for the rest of the world, please contact us directly.
Yes, each time an order is shipped, you will receive a tracking number by e-mail.
We are sorry to hear that. Send us a complaint along with photos (not later than 14 days after receipt) to our e-mail address: contact@imranswimwear.com. Your request will be processed quickly.
We are located at 6 rue du Parc 74100 Annemasse (France).
They are made in an artisanal workshop in Turkey.
Not at the moment, but it is a project that we would love to see come to fruition.
We apologise for the delay. Sometimes international shipments can take longer than expected due to customs clearance. You can however track your order and see where it is at any time. If you still feel you need help in tracking your package or would like to inquire about it, please contact us by e-mail at contact@imranswimwear.com
We do our best to resolve any problems our customers may have with their online items. If you still wish to receive a refund on your order, we can of course do so. Your request has to be made within 14 days after receiving the order. For more information, please refer to our returns policy.
You will find a size guide on the product page.
You can find our care instructions in the product page.
We use Stripe secure payment system for your credit cards. All information is encrypted (SSL protocol). We do not store any banking information on our website. We also accept payment by Paypal and bank transfer.
By phone: +33 4 50 74 83 07
By e-mail: contact@imranswimwear.com
By post: 6 rue du Parc 74100 ANNEMASSE, France
Our customer service is available from Monday to Friday from 9 a.m. to 6 p.m.